The Output Text Is Black

The reason this happened is because your website is using some custom CSS (either manual or from your theme), and this is impacting what is written in the output. As the output is interpreted, it's sometimes embedded into an HTML element, thus leading to this display where your website's CSS automatically overrides it.

You can add a custom line of CSS to ensure the output of the form is always white.

You can override this only for the form outputs by using the following CSS:

.mwai-form-output > p { color: white !important; }

If this also happens in the chatbot, you can use something like this:

.mwai-text > span > p { color: white !important; }
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